Shipping policy

Shipping Policy

Hum apne customers ko fast aur reliable delivery provide karne ki poori koshish karte hain. Order place karne se pehle neeche di gayi shipping terms ko zaroor read karein.

1. Order Processing

  • Orders receive hone ke baad processing ki jati hai.

  • Order process hone mein normally 1–2 business days lag sakte hain.

  • Public holidays, weekends ya unexpected circumstances ki wajah se processing mein delay ho sakta hai.

2. Delivery Time

  • Order dispatch hone ke baad delivery normally 2–5 business days mein ho sakti hai.

  • Remote areas mein delivery ka additional time lag sakta hai.

  • Delivery time estimated hai aur courier delays, weather conditions ya other circumstances ki wajah se change ho sakta hai.

3. Shipping Charges

Shipping charges order place karte waqt ya checkout par display kiye jayenge. Applicable charges location aur order ke size/weight ke according vary kar sakte hain.

4. Order Tracking

Agar tracking facility available ho, to customer ko order dispatch hone ke baad tracking details provide ki ja sakti hain.

5. Incorrect Address

Customer ko order place karte waqt complete aur correct delivery address aur contact number provide karna hoga. Incorrect address ya incomplete information ki wajah se delivery fail hone par additional shipping charges apply ho sakte hain.

6. Damaged Package

Agar parcel visibly damaged condition mein receive ho, to customer ko delivery ke waqt courier representative ko inform karna aur possible ho to parcel ki pictures/video record karna chahiye.

7. Delivery Delays

Courier delays, weather, public holidays, natural events, strikes ya other circumstances beyond our control ki wajah se delivery delay ho sakti hai. Aise delays ke liye hum reasonable assistance provide karne ki koshish karenge.

8. Return & Refund

Returns aur refunds hamari 24 Hours Return & Refund Policy ke according process kiye jayenge. Product receive hone ke 24 ghante ke andar return request submit karna zaroori hai.

9. Contact Us

Shipping ya delivery se related kisi bhi issue ke liye hamare official contact details ke through customer support se contact karein.